US Toll Free Services

Answer:
As a business, by having a toll free number, you are inviting your customers to call you free of charge.  There is no charge to the person calling, you are paying for the call.  Your monthly toll free charges cover all calls that are made to your toll free number.  Once you secure a toll free number, you will point it to one of your existing phone numbers and all calls to your toll free number will ring to the phone number of your choice.

Answer:
We will automatically set you up with access for the entire continental US which is covered is the monthly fee so anyone in the continental US can dial your number.  If you wish to allow calls from Canada,  Hawaii, Alaska or Puerto Rico/US Virgin Islands you can choose these options when placing your order and these calls will be rated on a per minute basis and added to next month’s charges. Canada  $.02 per minute Hawaii:  $.04 per minute Alaska:  $.30 per minute Puerto Rico / US Virgin Islands:  $.02 per minute

Answer:
We simply port the number from your existing carrier to BBCOMDirect.  There is no interruption in service and the process is seamless.  We will ask for the current address associated with your number and the name of your existing carrier at the time of your order.  This will allow us to process the order and to port the number.  This usually takes anywhere from 2-4 business days.  We will let you know when the port is complete and you can contact us anytime with questions.

Answer:
You can choose a new toll free number from the list on our site and let us know which phone number you would like to point that to.  This will become active in one business day.  We will give you call on your new number to let you know its working.

Answer:
Yes, we can do that.  There is no difference in pricing.  Just shoot us an email at support@bbcom.com and we can assist.