Building a Remote Customer Care Team: Everything You Need To Know Around 86 percent of people are willing to pay for a good customer experience (CX). And around 49 percent of buyers are known to make a purchase when they receive a p ...
What Makes Customers Hang Up: Five Common Mistakes
What Makes Customers Hang Up Five Common Mistakes When the customers hang up during your conversation, it’s easy to figure out why they did that; they likely spend the last five seconds telling you what problem they had with the conversion. However, if a ...
Paperless Faxing: Everything You Need To Know
Paperless Faxing: Everything You Need To Know Paperless faxing is the way to go when the clock ticks and you have to get an important document or a message to a business associate or client. When you fax your document or message, there will likely be a l ...
Managing Distractions While Working From Home: Everything You Need To Know
Managing Distractions While Working From Home: Everything You Need To Know Working from home comes with its own benefits and advantages; you can only use them when you know how to concentrate. Once you get the hang of working from h ...
Business Phone Line is a Godsend for Small Businesses
Business Phone Line is a Godsend for Small Businesses A number of situations call for a business phone line to be installed in your establishment, whether you are an up-and-rising entrepreneur or own a small-scale business. An emplo ...